Effective Date: 10/08/2025
Privacy Policy
1. Scope
This policy explains how Renting Earth Property Management LLC (“we,” “us,” or “our”) collects, uses, shares, and protects personal information for customers who receive SMS (text) messages from us. By providing a phone number and consenting to receive SMS messages, you agree to the terms in this policy.
2. Information We Collect
We collect only the contact information you provide to Renting Earth Property Management for the purpose of text message communication. This includes:
- Mobile phone number
- Your name or other identifier if provided along with the phone number
We do not collect additional personal data via SMS beyond this contact information unless you voluntarily provide it in a message.
3. How We Use Your Information
We use your contact information to:
- Send appointment reminders, notices, updates, alerts, and other communications related to your rental, property management services, or account.
- Respond to inquiries or requests you send via SMS.
- Facilitate clear and timely communication between you and Renting Earth Property Management.
4. With Whom We Share Your Information
Your contact information is shared only with members of the Renting Earth Property Management team who require access to facilitate communication and provide services to you. Personal information is only shared with members of the Renting Earth Property Management team.
SMS consent is not shared with third parties. We will not sell, rent, or otherwise distribute your SMS consent or phone number to external third parties or affiliates.
5. Security
We take reasonable administrative, technical, and physical measures to protect your contact information from unauthorized access, disclosure, alteration, or destruction. Access to SMS contact information is limited to authorized Renting Earth Property Management team members who need it to perform their job duties.
6. Retention
We retain your contact information for as long as necessary to provide services and communications and to comply with legal obligations. If you withdraw consent or request deletion, we will remove your phone number from our active SMS lists as described below, subject to any legal or contractual retention requirements.
7. Your Choices and Opt-Out
You may opt out of receiving SMS messages from Renting Earth Property Management at any time by:
- Replying “STOP” (or the local equivalent) to any SMS message you receive from us; or
- Contacting us directly using the contact information below.
After opting out, you may still receive a confirmation message acknowledging your request. We will process opt-out requests promptly; however, you may receive messages in transit before your request is fully processed.
8. Changes to This Policy
We may update this policy from time to time. If we make material changes, we will provide notice by SMS or other available contact methods. The revised policy will include an updated effective date.
9. Contact Us
If you have questions, want to withdraw consent, or request deletion of your SMS contact information, contact:
Renting Earth Property Management LLC
Email: support@renting-earth.com
Phone: 205-453-1197
Mail: 600 Beacon Pkwy W STE 450A, Birmingham, AL 35209
Terms and Conditions — SMS Messaging
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Renting Earth Property Management LLC. This includes internal conversations between employees and external conversations related to your account, property, or service requests. Message frequency varies. Message and data rates may apply. See privacy policy at
https://www.rentingearth.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.
